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Details

Synway's new SR500 series call categorization equipment is essential for all high-density OBD applications, including predictive dialing, dialer, telemarketing, and more, and is independent of or compliant with Synway's SMG3000 series VoIP gateways. It aids in the reduction of dialing costs and the maximization of the value of dialing (human and network) resources. OBD applications could improve dialing efficiency by up to 60% and provide high satisfaction for both agents and subscribers with call classification.